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An AI-driven suite of tools that revolutionizes digital Navigation, Shopping and Customer Service through voice and chat-based interactions. Using (AI) and natural language processing (NLP), it helps users discover products, compare options, and checkout with confidence, all via seamless conversational interfaces.
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Powerful AI capabilities for enhanced user experience
Let users search, ask questions, and navigate via voice or chat, no typing required
Adapt recommendations based on user data, trends, and real-time behavior
Integrate seamlessly into web, iOS, and Android apps with developer-friendly tools
Connect to your product catalog, CRM, and checkout for end-to-end AI assistance
Track engagement, queries, and conversion paths to refine strategies


Provide your customers with intelligent guidance, clear information, and seamless support that reduces hesitation, inspires discovery, and builds lasting loyalty.
Provide clear, reliable support that helps users make informed decisions
Deliver consistent, personalized experiences that build trust and long-term relationships
Keep customers interacting longer with seamless, intuitive assistance
Offer relevant recommendations to increase basket size and value
Guide users toward the right solutions, reducing hesitation and abandoned journeys
Gain data on customer interactions, preferences, and trends to refine offerings
The Smart Assistant in NovaGates can be applied across a wide range of industries, providing instant answers, personalized recommendations, and interactive support for customers or users, with the ability to expand to any new sector as needed.

Revolutionize the beauty shopping experience with AI that acts like a personal advisor, recommending makeup products, skincare routines, and perfume matches tailored to each customer’s goals, preferences, and lifestyle. From education to purchase, it guides users every step of the way, creating more confident and satisfied buyers.

Upgrade support systems with AI that handles customer queries instantly and efficiently. Whether it’s answering FAQs, resolving concerns, or offering multilingual assistance around the clock, the AI assistant ensures faster response times, improved satisfaction, and a consistent brand experience across every touchpoint.

Empower online and offline shopping with AI that delivers intelligent product suggestions, detailed information, and guided catalog navigation. By helping customers discover, compare, and choose the right products, it increases conversions, reduces return rates, and builds long-term brand loyalty.

Beyond beauty and retail, our AI adapts to virtually any industry — from fashion, jewelry, and luxury retail to healthcare, banking, hospitality, and more. With customizable knowledge bases, voice and text interactions, and industry-specific workflows, it seamlessly integrates into your business model, helping you engage, educate, and serve your customers with accuracy and ease.

Revolutionize the beauty shopping experience with AI that acts like a personal advisor, recommending makeup products, skincare routines, and perfume matches tailored to each customer’s goals, preferences, and lifestyle. From education to purchase, it guides users every step of the way, creating more confident and satisfied buyers.
Beyond beauty, our AI can be fully trained to serve any industry — from fashion, jewelry, and luxury retail to medical care, banking, hospitality, and more. With customizable knowledge bases, conversational flows, and multilingual capabilities, it adapts seamlessly to your brand's tone and business needs.
Personalize, guide, and enhance your customers experiences while boosting engagement and conversions
Helps customers discover scents by mood, occasion, or season, while explaining notes, families, and gifting options in an easy, relatable way.
Guides users in exploring makeup products by explaining finishes, coverage, and application tips while helping them navigate your catalog with ease.
Provides routine guidance, explains ingredients in simple terms, and recommends products based on user-stated goals like hydration or brightening.
Combines both makeup & skincare categories into one journey, suggesting routines, complementary products, and tips from skin prep to final look.